‘Shri Ram Hari Ram Jewelers’ is a website owned and operated by Shri Ram Hari Ram Jewellers’ ("We" or "Us" or "Our").

About Us:

1. Office Address: Shri Ram Hari Ram Jewellers 1658 & 1659, Dariba Kalan Rd, Chandni Chowk, New Delhi, Delhi 110006
2. E-mail address: hello@shriramhariramjewelers.com
3. Customer Care contact number: +91 8130689908

These Terms of Use (“Terms of Use” or “Terms”) govern the use of the website located at the URL https://www.shriramhariramjewelers.com/, Our Material and other services provided by Us. Upon using or accessing the services including the Website and any content, functionality and services offered on or through our Website (“Services”), You / the visitor and user of the Website ("You" or "Your" or "Yourself") agree to bind Yourself to these Terms of Use. These Terms of Use also govern Your use, in any manner, of Materials, information, designs, photography, writings and other creative content provided by Us and shall include all designs, copyrights, trademarks and other intellectual property rights belonging to Us (“Our Material / Material”). 

These Terms shall constitute a valid contract under the terms of the Indian Contract Act, 1872. These Terms also constitute an electronic record in accordance with the provisions of the Information Technology Act, 2000, as amended from time to time. Your use and / or registration on the Website confirms that You have read, understood, accepted and agreed to be bound by these Terms and the terms of Privacy Policy. If You do not agree with these Terms of Use and / or Privacy Policy, request You to please not use any of Our Services or register on the Website.

These Terms of Use may be revised / amended without prior notice, at our sole discretion. All future changes are effective and binding, as and when they are posted. The users visiting and using the Website are to take note of the said changes and read the same before accessing or using any services/offerings or viewing any information provided by the Website.

We reserve the right to amend or modify this Website and its use thereof, including but not limited to suspend or discontinue any service, material or information provided on the Website, and / or make modifications / alterations in any or all of the content, information and services contained on the Website, without prior notice. We reserve the right to restrict access to some parts of the Website, or the entire Website, to users, including registered users.

Admissibility

You must be at least eighteen (18) years of age and competent to contract within the meaning of the Indian Contract Act, 1872 to register and/ or use the Services.  If You are below eighteen (18) years of age, You are prohibited to use / purchase /contract from or with the Website.

Making a Purchase / Registration of Account and Security

In order to create an account with Us or make a purchase from Our Website, You should be competent to contract in terms of the provisions of the Indian Contract Act, 1872. You may also register using Your existing Facebook or Google account to expedite the verification process. You agree to ensure that the details provided by You at the time of registration and / or purchase (including registration through Facebook or Google account) are accurate and updated. Inaccuracy of the information provided by You shall be grounds for Us to either deactivate or suspend Your account, or cancel the transaction made by You. We reserve the right to confirm and validate the information and other details provided by You at any point of time. Further, We also reserve the right to ask for additional information for registration, accepting orders or before making delivery in certain cases.

On registration, You shall be provided with a unique username and passcode (not in cases of registration through Facebook or Google account). You undertake and agree that You shall be responsible for maintaining the secrecy and confidentiality of the username and the password provided by us as well as of your Facebook or Google account. Any access gained to Your account, whether authorised or unauthorised, causing commission of any act or any loss to You or Us shall be attributed to You alone. Please ensure that Your account is maintained on devices within Your possession and that You log out of Your account when it is not in use to ensure security of Your account.

You should not share or give access to your username and password to any third party for the purpose of availing or utilising the Services. Such unauthorised disclosure by You and use by a third party shall be grounds for Us to either deactivate or suspend Your account.    

You represent and warrant that You own the information that You share with Us, and that You are free to share the information with us.

You agree to notify us immediately of any unauthorised access to or use of your User Data or any other breach of security.

We reserve the right, at our sole discretion, to refuse or cancel any order, for reasons such as limitation on quantity available for purchase; errors in pricing or product information or any other issue which We identify for not accepting the order. We will notify You in case Your order has been cancelled fully or partially or if any additional information is required to accept Your order. In such an event, You shall only be entitled to refund of any advance paid by You.

Use of our Services

You Agree to abide by the following while using the Services offered by Us:

1. You shall not copy, reverse engineer or dismantle the content accessible via the Website and Our Material.
2. You shall also not republish, copy, distribute, modify, display, distribute, disseminate, transfer, sell or derivate any of the information, data accessible via the Website, or breach any of the intellectual property that You access through Your use of the Services.
3. You undertake not to use the Website in any manner that could potentially disable, overburden, damage, or impair the Website or disrupt the smooth functioning of the Website or the provision of the Services. You shall also not prevent or disrupt others’ peaceful use of the Website or the Services, including their ability to engage in real time activities through the Website.
4. You shall not use the Services in an unauthorised manner such as by any activity which is prohibited under law or may cause harm to Us or any other person. These activities shall also include those of a commercial nature including publishing advertisements and promotions.
5. You must not use the Services to abuse, defame, harass, threaten, impersonate, stalk anyone or in any way affect any of their rights. Materials which are unlawful, obscene or in any other manner prohibited under the law shall not be published over the Website. In addition, You are forbidden to delete or modify any material uploaded to the Services including but not limited to any designs, trademarks, copyright labels, etc.
6. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm, artificial intelligence or methodology, or any similar or equivalent manual or computer process, to access, acquire, copy or monitor in any manner any portion of the Services, or in any way reproduce or circumvent the navigational structure or presentation of the Website. You may not decompile, reverse engineer, disassemble or attempt to derive and/or modify the source code of the Website.
7. You should only use the Website, and avail of the Services as allowed under these Terms of Use. Obtaining any documents or files or readouts in any manner which is not as per the Terms of Use is strictly prohibited.
8. You shall not use the Services in any manner which has not been authorised by Us in these Terms of Use or under applicable laws.
9. You shall not misuse the Services to Your benefit and to the prejudice of others, including Us, in any manner, and acknowledge that doing so may constitute an unlawful act. Specifically, You agree that You shall not infringe or copy the content on the Services / Our Material and/or infringe Our intellectual property in any manner.
10. You shall comply with applicable laws and regulations, at all times, in Your use of the Services. You shall not use the Service in any manner which is unlawful, infringing, defamatory, obscene or illegal.
11. You agree that You shall not commercialise any part of the Website, including any information contained therein, without prior permission from Us in writing.
12. We reserve the right to terminate Your account or Your access to Our Services, Website at any time, at Our sole discretion, immediately without notice. Such termination will be without any liability to Us.

Intellectual Property Rights

The Website and its entire contents, features and functionality, including but not limited to Our Material and all information, software, text, displays, images, video and audio, and the designs, selection and arrangement thereof and any other intellectual property (“Intellectual Property Rights”), are owned by Us, Our affiliates (if any), Our licensors (if any) and are protected by design, copyright, trademark and other intellectual property or proprietary rights laws. The ‘Shriram Hariram’ and ‘Shriram Hariram Jewellers’ trademark and logo and all other logos used are Our trademarks and may not be used without Our requisite permissions.

1. Your use of the Services does not create any right to copy Our Material or make any derivative use of Our Service or Material.
2. These Terms of Use do not create any right for You to copy, modify, alter, recreate, derive or otherwise disseminate any of the Material or Services.
3. You may not mine data or gather data for any purpose from the Website.
4. The Terms do not transfer any intellectual property in the Services or rights/ title in any Material to You.
5. You shall not use or misuse or register as the owner, licensee, or cause to be registered, nor assist any other person or entity in using or misusing or in registering as the owner or causing to be registered, in any part of the world, any of Our Material.
6. You further undertake:
   1. You may not use any of Our Material or the Services for any purpose not expressly permitted by the Terms of Use.
   2. That You shall not modify copies of any materials from the Website.
   3. That You shall not use any illustrations, photographs, designs, images, copyrights, video or audio sequences or any graphics separately from the accompanying text, without Our permission.
   4. That You shall not use or exploit any portion of the content / information on the Website without Our prior written consent in any manner not described herein.
7. Any violation of this clause, i.e., “Intellectual Property Rights”, for the purposes of Your use will be considered in breach of the Terms of Use, Your right to use the Website will cease immediately and You must, at our option, return or destroy any copies of the materials You have made and will also amount to an automatic termination of Your account registered besides we can exercise other remedies available under law to us.

Infringement:

1. We have the utmost respect for third-party intellectual property rights. If You believe that Your copyright, trademark or design has been infringed by the Material or through Our Services, please send us a notice on hello@shriramhariramjewelers.com
2. You are called upon to provide us with the following information in your notice:
   1. The description of the work with adequate information to identify the work.
   2. Details establishing that You are the owner or exclusive owner / licensee of copyright / trademark / design in the work.
   3. Details establishing that the information available on the Services is infringing.
   4. Details of location on the Services where the impugned information is available.
   5. Your details including name, address, email address and telephone number.
   6. Undertaking made under the penalty of perjury that the information You provide in this regard is accurate.

Payment Terms and Conditions

1. For purchase above INR 2 lakhs, PAN Number must be provided and verified for placing the order. Failure to provide or verify the same shall result in cancellation of the order.

Delivery Terms and Conditions

1. In the event there is any delay in the delivery or non-performance of any of Our obligation without cause or caused due to any natural calamity, public holiday, act of God, war, civil disturbance, governmental or parliamentary restrictions, prohibitions or enactments of any kind, import or export regulations, exchange control regulations or accident or non-availability/ delay in transport, outbreak of a pandemic, or any other unforeseen / force majeure circumstance, then You shall not hold Us liable for such delay in the delivery of the product or non-performance of any of our obligation.
2. In the event there is failure of delivery due to incorrect information provided by You, then You shall be required to pay costs for the re-delivery of the product.

Services on an “As is” basis

1. The Services provided are on an “As is” and “as available” basis. That is to say, We hereby disclaim all warranties of any kind, express or implied, to the extent permissible by law. We make no warranty that the Services shall be free from errors or that the Website may not occasionally suffer from interruptions. Neither is there any warranty that the Services will function without a hitch and will be timely and secure.

Limitation of Liability and Indemnification

1. You expressly agree that Your use of the Website and that Your availing of the Services is at Your sole risk, and Our liability for any damage or loss arisen as a result of use of Our Service, including any goods supplied using Our Service, shall be limited to replacement of the goods supplied or refund of money at invoice value upon return and subsequent verification of goods purchased, at Our sole discretion.
2. We shall not be responsible for any claim arising from the information contained on the Website, including any damage or injury sustained as a result of your participation in any Service on the Website.
3. You shall fully indemnify, defend, and hold Us harmless, as well as our respective employees, contractors, agents, licensors, suppliers, successors and assigns from and against any and all claims, losses, damages, expenses, liabilities, investigations, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising from Your use of the Services, provided that such claim, loss, damage, expense, or liability does not arise from negligence attributable to Us.
4. You agree that any product You purchase from Our Website is completely at Your discretion and You accept that You place the order only after thoroughly inquiring about the product and its features, characteristics, usage etc. We shall not be responsible for any damage or loss whatsoever suffered by You due to the use of the product.
5. To protect your interests, We have appropriate mechanisms in place for return / replacement and exchange of products. The return / exchange policy is available here.

Disclaimer and Warranties

1. We hereby disclaim all warranties of any kind, express or implied, to the extent permissible by law. We make no warranty that the Services or the information accessed on the Website shall be free from errors or that the Website may not occasionally suffer from interruptions.
2. All the contents of the Website are only for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision and You should consult an appropriate professional for specific advice tailored to your situation.
3. You may be able to access other sites via links from the Website. These sites are not under Our control and We are not responsible in any way for any of their contents. If You decide to access any of the third party websites / apps linked to this Website, You do so entirely at Your own risk and subject to the terms and conditions of use for such websites / apps.
4. Every attempt is made to present the true colour of the product. However, the colour of goods may differ from as shown on the screen. Packaging of the product may also vary from that displayed on the Website.
5. The products which are certified with BIS Hallmark will have the same mentioned in the product display webpage.
6. Every attempt is made to ensure that the weight of the product mentioned on the website is identical. However, the weight of the product may vary slightly.
7. The foregoing does not affect any warranties that cannot be excluded or limited under applicable law.
8. The price of the product will be determined as per the rate at the time of the purchase / payment of the product and not the date of delivery.

Privacy

1. All information We collect on the Website is subject to our Privacy Policy. By using the Website, You consent to all actions taken by us with respect to your information in compliance with the Privacy Policy. For further details, relating to our policy relating to such offers please refer to our Privacy Policy.
2. Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website.

Support and Assistance / Grievance Redressal

1. You may contact Customer Support for the resolution of any technical difficulties. You also authorise Us to contact You through any form of communication including call, email, SMS, etc. for Our response and resolution of any issues that You may face.
2. You may access / modify the information collected by us and / or request the deletion of Your account.
3. In case of any complaint or grievance relating to the Services provided on the Website, You may contact Us by any of the following means:
4. Contact No.: +91 8130689908
5. Email: hello@shriramhariramjewelers.com
6. Address: 1658 &1659, Dariba Kalan Rd, Chandni Chowk, New Delhi, Delhi 110006

Assignment

1. You shall not assign or subcontract any part of or the whole of the Terms of Use to any third party, without our prior written consent.

 Governing Law and Jurisdiction

In case of any dispute, controversy, claim or disagreement arising out of or touching upon or in relation to the Terms of Use, including the interpretation and validity thereof and the respective rights and obligations, shall be governed by, and construed in accordance with the laws of India. The courts at New Delhi will have the exclusive jurisdiction to entertain and try any dispute which arises in relation to these Terms or to Your use of the Website.  

Entire Agreement

The Terms of Use (including return / exchange policy) and our Privacy Policy constitute the sole and entire agreement between You and Us with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.

 Waiver of Right to Sue

You waive all claims You may have against Us and agree not to sue Us, or any of either of Our owners, operators, instructors, volunteers, affiliates or other representatives for any claim arising from the information contained on the Website, including any damage sustained as a result of a user’s participation in the activities mentioned on this Website and /or as a result of negligence or breach of contract by Us. Without limiting the foregoing, You hereby agree that You will not raise any claim against Us, or owner thereof, on the grounds that anything contained on the Website is defamatory or violates any other right including, without limitation, your rights of privacy and publicity.

 Survival

The provisions of these Terms that, by their nature, require performance following the termination or expiration of these Terms, shall survive the termination or expiration of these Terms of Use.

Waiver and Severability

1. No waiver of by Us of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by Us to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
2. If any provision of this Agreement is prohibited or unenforceable, such part shall not invalidate the remaining portions of the Agreement.

 Your Comments and Concerns:

All feedback, comments and other communications relating to the Website should be directed to: hello@shriramhariramjewelers.com

 By accessing the Website, You agree that You understand the terms set out in this document and the privacy policy and further, consent to avail the information, goods and services offered on the Website.

Thank You for visiting the Website!